If your Epson printer suddenly stopped printing files, sometimes the error message indicates that the waste pad is full, when it’s only about half full and doesn’t need replacement. How can I reset the Waste Ink Pad Counter on Epson Printers? In order to bypass this error message, you’ll need to reset the Ink Waste Pad, clean it, or replace it. When the waste pad accumulates too much ink, the printer’s security system stops allowing printing to continue.Īlthough the error message indicates that the waste pad is full, it’s actually only about half full and doesn’t need replacement. While trying to absorb the extra ink, the waste pad ensures that the microscopic holes in the print head don’t get clogged with dry ink.
"Universal" chip reset tools are NOT universal for all models-some tools marked as "Universal" have 7 pins, while others have 9.Home › How to › How to Reset the Waste Ink Pad Counter for Epson Printers. X Research source In this case, see the Using a Paperclip method. 
If you don't see a cluster of pinholes, look for a small green microchip somewhere on the cartridge-it will either have one single pinhole just above or below it, or two round metal contacts at the top or bottom. Compare a picture of the pins on the reset tool to the number and arrangement of pinholes on the bottom of your print cartridge before purchasing. Most cartridges have either 7 or 9 pinholes in a cluster. To find the right chip reset tool, search the web for "Epson cartridge chip reset tool" along with the exact model of your printer (e.g., WT-7620). Different models' cartridges have different numbers and arrangements of pin holes. The pins on the reset tool must line up with your cartridge's holes, which are on the bottom or side edge. 
A cartridge reset tool is a plastic device with pins that, when inserted into the pinholes on your cartridge, reset the chip inside.
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